Let's activate your Veo Go

Congratulations on purchasing your Veo Go from Amazon!
To start recording, you’ll need to activate your subscription.

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Steps for activation

In order to claim your subscription, you'll need the packaging used to ship your Veo Go. Simply follow the steps below:

1. Scan the QR code on your box and follow the online instructions.

The QR code can be found on the upper flap of your box.

2. After downloading the Veo Go app, you're ready to start recording.

The app is compatible with Apple iOS and is available for download in the App Store.

Experiencing complications? Book a support call

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How to find your Support ID.

Do you have the Camera ID? If so, please provide it.

The Camera ID is located on the back of the camera. For Veo Cam 1 and Veo Cam 2, it's in the format of '14:ae:85:91:00:00', remember to add the : in between the numbers and lowercase letters. For Veo Cam 3, it will be five digits.

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